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Privasi

1. Introduction

This Privacy Notice explains how WANG YUAN (M) SDN. BHD. (“we”, “us”, or “our”) collects and handles your personal data. We may update this notice from time to time by posting the latest version on our website. By using our services, you agree to these terms.

2. What Data We Collect

We collect information that identifies you, including but not limited to:

    1. Identity: Name, NRIC/Passport number, gender, and age.
    2. Contact: Address, email, and phone number.
    3. Financial: Bank account and payment card details for processing orders.
    4. Usage: IP address, browser type, and cookies when you visit our site.
    5. Location: GPS data (only if you enable location services on your device).

3. Why We Collect Your Data

We use your information for the following purposes:

    1. Transactions: Processing your orders, payments, and deliveries.
    2. Membership: Managing your Agent/VIP account and “Reactivation Programmes”.
    3. Communication: Responding to your queries and sending marketing updates (which you can opt-out of at any time).
    4. Legal: Complying with Malaysian tax laws (IRBM) and other regulations.
    5. Security: Preventing fraud and unauthorized access to our systems.

4. Disclosure of Data

We do not sell your data. However, we may share it with:

    1. Service Providers: Delivery partners (sub-contractors), payment processors (Stripe), and IT hosting services.
    2. Referral Partner: Your designated “Referral Partner” who refers and assists with your membership and provides ongoing support.
    3. Authorities: Government bodies when required by law.

5. Your Rights

Under the PDPA, you have the following rights:

    1. Access & Correct: You may request to see or update your data by logging into your account or contacting us.
    2. Withdraw Consent: You can ask us to stop using your data, though this may result in us being unable to provide services to you.
    3. Data Portability: You may request a copy of your data in a machine-readable format where applicable.

6. Data Security & Retention

    1. Protection: We use industry-standard encryption to keep your data safe.
    2. Retention: We only keep your data for as long as necessary for business or legal purposes.

7. Contact Us

For any questions or to exercise your privacy rights, please contact our Data Protection Officer at:

Email: support@wangyuan.com.my